Otonabee Animal Hospital FAQs
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What makes OAH unique?
Otonabee Animal Hospital, occupying its current location since 2008, was preceded by Rorke Veterinary House Call Services, which was established in 1996 as a strictly mobile practice. From the beginning,…
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Why mobile service?
How often has it been inconvenient or impossible to take your pet to your veterinarian? Mobile service extends the reach of our veterinarians to those who cannot travel with their…
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
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I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian…